![]() You can turn on the option to send marketing messages only to subscribers from the ON / OFF button.ģ. Enter the name of the campaign - this is an official title that will be visible only to you so that you can distinguish and more easily find and track your campaigns. To create a campaign, click the New Campaign button located in the upper right corner of your screen.Ģ. Through Viber campaigns, you will directly reach active and engaged users.ġ. In this section, you can create various campaigns to attract users and reach the right target with personalized messages, which will encourage customers to shop more often. ![]() Copy the desired variable at the bottom right of your screen and paste it in the appropriate place in the message you are creating. You can choose different variables to customize your messages with. In the window that opens, edit the template. To create templates, go to Marketing > Viber > Message Patterns and click on the message you want to create or edit. You may create message templates containing different variables. Many merchants prefer to notify their customers about the status of the order, for example, via Viber, as this method of communication is more convenient and more commonly used than email, by most users.įrom the Buy button, you can buy credits for a certain number of messages to send to your customers through a single payment.Īll system messages such as "When the order is fulfilled", "When the order status is changed", etc. In the window that opens, activate the application by turning on the ON / OFF button and select the conditions under which your customers will receive Viber messages, these are the so-called system messages. ![]() To connect your store to Viber, go to your admin panel, Applications > All Applications > Viber, and click the Install button.Ģ. Viber is an excellent tool for achieving various marketing goals. If you want to promote your advertising campaign, inform your customers about discounts, new products, etc. you will be able to do so by sending messages to your entire customer database or to specific targeted customer groups with just one click.ġ. Viber is an application through which you can improve and facilitate your communication with your customers. By connecting your store to it, you will be able to send them personalized viber messages - system or marketing messages. CloudCart Help Center Solution home Extend Your Store Apps How to connect your store with Viber app?
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